HatchedDocs
Pricing & billing

Pricing

Fixed platform fee + metered AI credits. Four plans (Free, Growth, Pro, Enterprise).

Hatched separates platform fee from AI usage.

  • The platform fee covers everything that's free to run at scale: events, rules engine, widgets, analytics, SDK, webhooks, dashboard, config versions.
  • AI usage — image generation, onboarding chat, plan/theme/guide generation — is metered in credits at a flat rate: 1 credit = $0.10 = 1 completed AI job.

Plans

PlanMonthlyEvents / moCredits included / moWelcome credits
Free$010,000010 (one-time)
Growth$149500,00050
Pro$4995,000,000250
Enterprisecustomcontractcontract

Billing is monthly via Stripe. Annual billing is available on Growth/Pro at ~17% discount ($1,490/yr and $4,990/yr).

Feature gates

CapabilityFreeGrowthProEnterprise
Skills, coins, badges, streaks, leaderboards
All widgets
Webhooks, SDK, API keys
Evolution (preset art)
Evolution (generative)
Marketplace
Tokens (secondary currency)
Multi-audienceup to 3contract
Advanced analytics (retention, cohorts)
Generative media4 during onboarding

When a plan-locked endpoint is called, the API returns 403 plan_feature_locked with details.required_plan so the caller can prompt an upgrade.

Event quota enforcement

Each plan has a monthly event ingestion quota. Requests include X-Event-Quota-* response headers; crossing 80% triggers a dashboard banner and a usage.threshold_reached webhook; crossing 100% returns 402 event_quota_exceeded until the monthly reset (first of the next UTC month) or a plan upgrade.